I have broken 4 of these waterbottles in stupid ways and when contacting the customer service they responded immediately and quickly to satisfy my needs. Absolutely amazing service and response time.
Customer service responds very quick and super helpful. Product is also fantastic.
The bottle is Great and its really nice not having to worry about losing a shaker ball.
The customer service has been top. Moni is making sure the bottle works for me and going the extra mile.
I bought two of the shakers a little while ago and they accidentally sent me the wrong order. I contacted customer service and they responded within the hour and sent out the right order immediately!!
I've been a customer with these guys for years and have a pretty decently sized collection. Unfortunately, today one of my bottles that I use pretty much everyday had broken after one of my professors knocked it on the ground. I reached out and to them them and within an hour I had a new one being sent to my door. No questions asked.
This company has the best customer service I have ever worked with! Wil was very pleasant and attentive and responded to my e-mails very quickly. He truly cares about his customers and this company has a great product backed by an even better support team.
Had a shaker for over 3 years now and it’s the best one I’ve ever had. I had a shaker that must’ve been faulty and warped in the dish washer, they immediately got back to me and sent me a new one.
Dody was great! She was quick to respond to my questions and provided a solution immediately. Best product and even better team!
Will was Great. The speed of his response to my issue and the resolution were on point.
I love it. You just got to buy it and try. You won’t be disappointed
Best customer service hands down. Very quick to reply and make the situation right no matter whaat!
Had one in black for 2 years and finally decided it had been through enough pain so i got the purple and both have been amazing. Maybe small clumps are left over if im making a double portion of protein but smaller portions never leave anything behind
I use it almost everyday if you shake it right there’s never any clumps. Only wish they made a helimix that was made from metal also or metal insulated one
Had a Black 28oz bottle that would leak whenever I mixed anything and would spill during my workouts and while moving. Literally just emailed Customer Service and they got back to me and resolved my issue in less then 10hrs. Best Customer Service I've had, even shipped me a replacement bottle, NO EXTRA CHARGE!, With customer Service like this, this Organization will have endless support form the community. best bottles out and I use them EVERYDAY. Get you more than one.
I just ordered 2 bottles. They blend as advertised with my Isolate protein that normally would have little clumps when mixing. No issues so far with using this cup and the protein powder. One of my cup lids didn’t snap on as tight as my other one. I contacted customer service and they took care of it. Awaiting a replacement now. I would probably suggest that they be able to sell the lids separately since the cups will likely outlast the lids wear/tear from use.