I've had three of these and they have all worked amazing. This is a great company and I plan to buy from them in the future. If you ever have any questions regarding the brand Moni was a lot of help.
Had an issue with shaker using in dishwasher. Sent a message they got back to me in 24 hours and have a new product being sent out. This is fantastic customer service.
Bottle works great, everyone knows that. Mine broke recently after dropping it and the customer service team immediately sent out a new one.
My first Helimix was lost in the mail and the team quickly moved to send a replacement. This is my second Helimix purchase. A great product!
Dody has been a huge help in this. I was trying to order online when the checkout page said it couldn't ship to me. Dody, the customer service rep, was able to send out a FREE one for me for the inconvenience. I really wouldn't have mind paying the cost but Dody took care of the whole exchange and is sending me out my bottle. Thanks Helimix and Thank you Dody.
Sturdy and easy to clean. No wire ball to clean. What surprised me most is how well it mixes. A few quick shakes blends far better than any bottle with a ball I've used in that, after what approaches a workout in and of itself, often never fully mixed the contents.
Very quick to reply and get my warranty order shipped as soon as possible!
My Helimix cracked so I reached to support. Within a couple of emails they sent me a new helimix. Great customer service and quick reply!
I had an issue with one of my products, and the customer support team got me a replacement order going the next morning! I love the products and now I love the company even more as they stand by the products and help the customers out when things go wrong!
First off the shaker is next level, so so good at mixing. Super sturdy too. But the customer support is even better. Wil helped me out claiming on the warranty, took less than 2 hours from my first contact to have a new one dispatched.
Highly recommend
Greatest shaker I’ve ever purchased, never smells, easiest to clean, and is great to use. elite customer service as well
Love my shaker, so much easier and convenient than the standard blender bottle with wire ball. They're beautifully designed too. Customer service is amazing too, my problems were solved immediately!
Great shaker but first am foremost great company. Bought a few shakers and had a slight defect in on of them. They promptly replaced with no cost to me.
Top notch customer service fast and easy to deal with love these shaker cups
I had a issue with my shaker lid not fitting tight leading to leakage and I contacted support and was responded to same day by Dody with a brand new one being shipped out a day later i’m very impressed with how everything was handled definitely will be coming back
Received a bottle with a defective lid. Reached out about a replacement and have a new bottle on the way the next day. Can’t beat it!
I had sent a email regarding a crack in my bottle, possibly from shipping or just a faulty mold. Either way they were extremely quick and helpful, they able to get me all set and I had no problems.
Cracked my Helimix and customer service responded to me within 20 minutes of me sending my email and now I’m getting another one shipped this week. Shoutout Wil.