I recently had to reach out to Helimix regarding the same warranty issue on (2) shakers, i.e. leaky tops and tops getting harder to secure. Dody was exceptionally responsive and helpful with resolving the matter and taking care of the replacements. I give a lot of credit to a company that stands behind their products and makes the warranty process simple and user friendly. Hopefully, the replacements will hold up better.
Excellent customer service (Dody), professional, no nonsense, and knows the product. A great product as well
Awesome shaker. Easy to clean. So far blends with no clumps. Makes me feel super cool!
Skip the clang banging and get this bottle instead, works like a charm